FAQs

Do you make custom designs or products?

Feel free to e-mail me at shoppaperhippie@gmail.com or use the contact form if you have something in mind you would like made. Please note, I have the right to refuse any order. Orders must be approved by me and paid for before work will begin.

    Do you ship outside of the U.S.?

    Yes, we currently ship to all of North America. This includes Canada and Mexico. International shipping, as you know, can be pricey. If there is any way to decrease the cost of shipping your items, we will refund you the extra costs if applicable. Please contact me if you are interested in purchasing but are outside of North America.

    When will my order ship out?
      Currently, Ready to Ship items will be shipped out within 1-2 business days. All other products, 1-2 weeks. Orders may be shipped out earlier if possible. Processing time is the time it takes for your order to get ready to be sent out to you. This does not include the actual time it takes for the items to get to you in the mail. *Saturday and Sunday do not count as business days.* Please remember to order with plenty of time to arrive. Mail is taking longer because of COVID and the holiday season is also approaching.

      How does local pickup work?

        You will select "Local Pickup" when you get to the shipping method in the checkout process. Once your order is fulfilled, you will be notified. Products will need to be picked up within a week unless other arrangements have been made.

        Do you except returns, exchanges, or cancellations?
          I normally do not accept returns, exchanges, or cancellations. But, please contact me if you have any problems with your order. I will take care of it on a case-by-case basis. *Please purchase the Route Insurance. It takes care of any damage or lost products. You can file a claim immediately and everything will be taken care of.

          What size are your products?
            Details are stated in each item description. Size charts are also available on most products.

            What are your packaging materials made from?

              Rigid mailers are recycled, recyclable, and biodegradable.
              Kraft envelopes are made from recycled material.
              Poly mailers are made from polyethylene and are 100% recyclable.

              Does your work space have any animals?

                Our home is extremely pet friendly. We have four dogs. Please refrain from purchasing for yourself or others who are severely allergic to dogs.